Fighting fraud
Anti-Fraud Experts
AI coupled with human expertise to combat fraud
A team of specialists trained to combat document and identity fraud. It acts as a safety net, complementing our AIs.
These companies put their trust in us. Join them!
Netheos solutions to meet your needs
100% French team
The teams are based in Montpellier and the data remains hosted in France.
Rapid deployment
Set-up times are greatly reduced, with the team up and running in just a few days.
Maximum flexibility
The analysis criteria used by our experts are tailored to the customer’s needs.
Rapid response
Our experts are available 24/7 and we guarantee a result in no more than 5 minutes.
Proven expertise
A team of fraud experts (customs officers, border police, national printing works).
Extensive document catalog
Ability to analyze a wide selection of documents (identity, supporting documents, certificates).
Do you have any questions?
Talk to one of our solution experts and find out how Netheos can help you reduce identity and document fraud.
Our hybrid verification service
For many years, Netheos has relied on Artificial Intelligence and automation to speed up verification processes. The post-health-crisis context, where online procedures – and fraud at the same time – have inevitably intensified, has highlighted the limits of this automation.
Identifying a person online is too sensitive a matter to be left to machines alone!
With this in mind, Netheos has set up a team of humans in 2021 to check documents manually, with the support of Artificial Intelligence controls. The symbiosis of Human & Artificial Intelligence has now come into operation: human controls are used to train the algorithms. At the same time, humans are able to work around the limitations of AI, when it doesn’t know how to respond or isn’t yet trained to do so.
History of a service of human experts in the fight against fraud
Dematerialize your sales processes
Document verification
Verify international documents. Our experts verify the authenticity of identity documents from all over the world. More than 350 checklists are used and updated regularly, and our aim is to continually extend our coverage. We keep pace with the evolution of identity documents, while taking into account older formats.
The service is not limited to checking identity documents: our experts also check all other types of supporting documents.
Biometric verification
Ensure that the user is the rightful owner of the identity document through biometric analysis. The team checks that the ID photo and the user’s face match.
Back Office expertise
Efficiently handle customer files requiring special attention. Reopenings, video coding, reminders: the team can help you handle customer files that require manual intervention.
Personalized support
Get precise statistics and dashboards for your flows. We support you in integration, testing and qualification. Data training can also be provided to suit your needs.
Netheos Fraud Experts in detail
Netheos Fraud Experts in 4 steps
Our qualified electronic signature solution is accessible via all media (computers, mobiles, tablets). The process is done entirely online and is carried out in 4 quick and easy steps:
-
The user completes his route
Supported by Artificial Intelligence and an optimized UX, he submits his documents and then takes a selfie.
-
First AI check
Artificial Intelligence performs an initial filter of checks (quality, legibility, authenticity) before transmitting the data to our human expert based in France for in-depth analysis.
-
Data analysis by the human expert
In addition to the AI results, anti-fraud experts analyze the data image by image, according to a precise control grid, specific to each type of document, and regularly updated.
-
Final results by our anti-fraud experts
The expert delivers a final verdict: he accepts the document or rejects it if fraud is proven.
Optimum safety
Literature review
We process all international identity documents (Latin characters), i.e. +350 titles.
We are able to check other specific documents once we have drawn up a checklist.
Network of experts
We rely on a network of experts, official standards (PRADO, REGULA) and our customers’ fraud units to train our experts.
Training and continuous improvement
Fraud is an eternal battle, and techniques are constantly diversifying. That’s why we regularly update our experts in line with the latest developments.
Would you like to find out more?
Make an appointment with our team to find out how Netheos solutions can help you fight fraud.
They tell us how Netheos has helped them grow.
“Netheos has improved our transformation rate throughout the entire process. Above all, it has significantly shortened transformation times. And clearly, very significantly, improved return rates. “
Executive Vice-President - Floa Bank (Banque Casino)
“Netheos offers a low-code subscription path for the integrator that will enable us to accept today and tomorrow all the new technologies needed to achieve the finest user experience.”
CISO - CNP Assurances
Project Manager - Franfinance
FAQ
How are anti-fraud experts trained?
To ensure that it has the necessary skills, Netheos Services has designed a training and support program with fraud experts, to create a team of analysts capable of tracking down increasingly sophisticated identity theft schemes. Ongoing training sessions are organized at least every 6 months with partner trainers to keep abreast of new fraud techniques and ensure continuous quality of service.
Where are Netheos' anti-fraud operators based?
While many digital activities are often relocated abroad for cost-cutting reasons, sometimes to the detriment of data protection and quality of service, Netheos is bucking this trend by developing its team in France. This team is based in Montpellier, on our own premises.
What documents can this cell process?
Although our team specializes in identity and supporting documents, we can analyze any type of document. From the moment we determine the control points to be performed, we build up a control grid and are able to carry out the analysis. So there’s no limit!
What other services does the team offer?
The team can also support you in your back office management by handling the entire chain of your customer files: reopenings, video coding, reminders…
We can also help you to prevent and manage the risk of fraud, by providing you with precise data or organizing workshops with your teams. Finally, for automation purposes, it is capable of enhancing AI by training it to recognize and analyze specific data in a document according to your needs.
What are the processing times?
The team is operational 24/7, with a response time of less than 5 minutes. These conditions and processing times may vary according to your needs. They are defined with each customer.
Contact us!
Fill in the form and we will contact you as soon as possible.
You can discover :
- How we can meet your specific needs and expectations
- A personalized demo, allowing you to appreciate the fluid experience we offer
- Customer feedback and case studies of similar companies that have integrated our solutions
- Advantages, benefits and value according to your use case