Franfinance – a 100% digital and secure application process

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In 2015, Franfinance was one of the first banking players to implement a fully digital application process. Watch their video feedback.

 

Digital is a major challenge for Franfinance

Franfinance, a financing company and wholly owned subsidiary of Société Générale, specialises in marketing consumer loans. It makes 100% online loan offers on its website. The company has put digital transactions at the heart of its customer strategy. In 2011, it launched electronic signature and four years later proposed the first “fully digital” application process, based on Netheos’ Trust and Sign solution. The solution combining electronic signature and KYC enables automatic verification of supporting documents thanks to artificial intelligence. The process helps to streamline the customer experience, control fraud and ensure regulatory compliance.

 

Netheos, an important building block in digital subscription processes

The Netheos solution can be deployed quickly and enables easy automation and integration into the subscription process, by acquisition channel, by customer typology and by product type.

Olivier Bazin Youse

“Thanks to our partnership with Netheos, customers can apply for a loan completely online. We continue to deploy the solution in our different processes for increasingly requested functions such as fraud prevention.”

Coralie Delahousse, Project Management Manager – Franfinance.

 

Watch Franfinance’s video feedback: