Franfinance – a 100% digital and secure application process

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In 2015, Franfinance was one of the first banking players to implement a fully digital application process. See their feedback video.

Digital transaction, a major issue for Franfinance

Franfinance, a financing company and wholly owned subsidiary of Société Générale, specialises in marketing consumer loans. It makes100% online loan offers on its website. The company has put digital transactions at the heart of its customer strategy. In 2011, it launched electronic signature and four years later proposed the first “fully digital” application process, based on Netheos’ Trust and Sign solution. The solution, combining electronic signature and KYC, enables automatic control of supporting documents through Artificial Intelligence. The process helps to streamline customer experience and control fraud while ensuring regulatory compliance.

Netheos, an important brick of digital application pathways

The rapidly deployable Netheos solution enables easy automation and integration into the agreement signing journey, by acquisition channel, customer typology and product type.

Olivier Bazin Youse

Thanks to our partnership with Netheos, customers can apply for a loan completely online. We continue to deploy the solution in our different processes for increasingly requested functions such as fraud prevention.  

Coralie Delahousse, Project Manager – Franfinance.

See Franfinance’s video feedback: